Privacy Policy
Last updated: April 2025
NeonVibe India is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order.
Information We Collect
- Name, email address, phone number, and delivery address when you place an order
- Payment information — processed securely via Razorpay (we never store card details)
- Browsing data collected via Shopify Analytics to help us improve our store
- Custom text, font, and colour preferences for personalised orders
How We Use Your Information
- To process, produce, and deliver your orders
- To send order confirmation, tracking updates via WhatsApp and email
- To respond to customer service enquiries and warranty claims
- To improve our website and product range
Data Sharing
We do not sell or rent your personal information. We share data only with: Shopify (platform), Razorpay (payments), and Delhivery / BlueDart (delivery).
Payment Security
All payments are processed by Razorpay, which is PCI-DSS Level 1 compliant. We never store card or UPI details on our servers.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting support@neonvibeindia.com.
Contact
Email: support@neonvibeindia.com · WhatsApp: +91 74993 91482